Introduction
Girlguiding UK is committed to protecting your privacy and ensuring your personal and payment details are completely secure.
Our secure servers use the strongest encryption technology available today, technology that is also used by banks and credit card companies to secure their online transactions. In addition, our network is guarded by computers called "firewalls".
All purchases made on our site are secure. This means it's safe for you to input sensitive information, such as your credit card number, when you place an order for any goods on our Guiding Essentials site.
Girlguiding UK understands the natural concerns you may have about entering sensitive personal or credit card details. We would therefore like to assure you that this information is stored securely on a remote server and only aspects required for on-line transactional purposes are held online.
The personal information and credit card details that we request are only used by us to fulfil your order.
The personal information that is required for our accounts will be kept securely, in accordance with our internal security policy, and only for as long as required by law.
All information will be kept confidential. Upon receipt of your request, we will delete any credit card details we hold.
All credit card details are taken via a secure connection and NOT stored on a web server.
BT TrustWise
Our online shop is a secure site recognised by BT Trustwise and we hope to achieve Which? Online Webtrader recognition very soon.
Viewing your personal information
You have the legal right to request a copy of the information we hold about you, and to have any inaccuracies corrected, by submitting a written request to:
The Web manager,
Girlguiding UK,
17-19 Buckingham Palace Road,
London SW1W 0PT.
There is a standard fee of £10 for each request of this nature.
Contacting Us
If you have any concerns about the Girlguiding UK security policy or feel that we are not adhering to the provisions set out here, please do not hesitate to contact us by writing to:
The Web Manager,
Girlguiding UK,
17-19 Buckingham Palace Road,
London SW1W 0PT.
Alternatively you can email the Web Manager at website@girlguiding.org.uk or telephone +44 207 592 1820.
Please read our complete Privacy Policy for further information.
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